For whom the Dell boils


I just learned today that the AC adapter for my Dell Inspiron 4000 (vintage 2002) has been recalled. In fact, any Dell laptop shipped between September 1998 and February 2002 may be affected.

Q. What is the issue with the Dell C-Family AC Adapter?

A. The adapters could overheat, which could pose risk of fire or electrical shock.

Q. What are the symptoms of the issue?

A. Customers could experience smoke emitting from the AC adapter. Customers could also experience the housing of the AC adapter melting or, in some cases, a flame.

Dell has set up a special website so you can find out if your adapter needs replacement.

In the meantime:

While awaiting a replacement adapter from Dell, customers should unplug the adapter from the wall electrical outlet when unattended. If an adapter shows any sign of overheating, customers should immediately unplug the adapter at the wall electrical outlet and notify Dell.

It's bad enough having to worry about the AC adapter deciding to execute the deprecated HCF instruction, but my Inspiron has started having seizures again. After several months in remission, which seemed to be the result reinstalling an older version of the video driver, the machine has begun again to freeze, sometimes for a fraction of a second, sometimes for several minutes -- the display remains unchanged, typed keys and mouse movements aren't buffered, and the system clock stops, and does not catch up when things start moving again. The only recent change has been replacement of a video cable, but that happened several days before the seizures began again. This can happen at any time, even before the operating system (Windows XP Home) has started to load.

(By the way, the cable was replaced by Wholesale Computer Supply at 5727 S Garnett -- they got it done quickly and for a reasonable price.)

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This page contains a single entry by Michael Bates published on January 4, 2005 11:39 AM.

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